The order must be cancelled within 24 hours. All you have to do is to reply "Cancel" to the confirmation e-mail.
If the order has already been shipped, see return policy.
If you have misspelled the address or entered the wrong address, please reply to the order confirmation email with the correct address. This can still be changed within 24 hours.
To make the best use of the ball, go to the camera app and set the function 'Flash' on. The ball will then light up on your screen. The ball can also be seen with the naked eye when, for example, you are playing a game of football outside during the day!
No, the ball will not be delivered inflated, this is to keep the shipping costs as low as possible. Click here for the BRIGHT™ Air Pump to never have a deflated ball.
The ball can be used both indoors and outdoors. This is due to the durable leather from which the ball is made. It is of course possible that the ball gets dirty, which cover some reflectivity. This is easy to clean with a wet cloth/towel.
See the weight of balls below:
Soccer ball: 410 grams (official size 5 weight)
Basketball: 650 grams (official size 7 weight)
Volleyball: 275 grams (official size 5 weight)
See sizes of balls below:
Soccer: size 5 (standard)
Basketball: Size 7 (standard)
Volleyball: size 5 (standard)
If the answer to your question is not listed here, feel free to email us at: firstname.lastname@example.org, our customer service will help you within 24 hours :)